Privacy Notice

Privacy Notice

Last updated: April 2026

Who We Are

Gingers Crown is an online competition and raffle ticket business based in the United Kingdom. We operate the website https://gingerscrown.com/ and run competitions including raffle prizes, free competitions, and envelope hunts.

If you have any questions about this Privacy Notice, you can contact us at:

Email: info@gingerscrown.com Business Name: Gingers Crown

What Information We Collect

When you use our website or enter a competition, we may collect the following personal information:

  • Your name — so we can identify you as an entrant and contact you if you win
  • Email address — to send your entry confirmation, order details, and winner notifications
  • Billing address — required by our payment processor to complete your purchase
  • Payment information — processed securely via our payment provider (we do not store your card details)
  • IP address and browser information — collected automatically when you visit our website
  • Competition entry data — the competitions you have entered and ticket numbers assigned to you

How We Use Your Information

We use your personal information to:

  • Process your competition entries and payments
  • Send you order confirmation and entry receipts by email
  • Contact you if you are a winner
  • Comply with our legal obligations (including financial records)
  • Improve our website and user experience
  • Send you updates about new competitions, if you have given your consent

We do not sell your personal data to third parties.

Our Legal Basis for Processing Your Data

Under UK GDPR, we rely on the following legal bases:

  • Contract — processing your entry and payment requires us to handle your data
  • Legal obligation — we are required to keep financial records by UK law
  • Legitimate interests — improving our website and preventing fraud
  • Consent — for any marketing emails (you can withdraw consent at any time)

Cookies

Our website uses cookies to help it function correctly and to understand how visitors use the site. These include:

  • Essential cookies — required for the website and shopping cart to work
  • Analytics cookies — help us understand how people use our site (e.g. Google Analytics, if used)
  • Marketing cookies — only if you have given consent

You can manage your cookie preferences using the cookie settings tool on our website. For more information, see our Cookie Policy.

Who We Share Your Data With

We only share your data with trusted third-party services that help us run our business:

  • Payment processors (e.g. Stripe, PayPal) — to handle your payment securely
  • Email service providers — to send you confirmation and notification emails
  • Hosting provider — who stores our website data securely

All third parties we use are required to handle your data in line with UK GDPR.

How Long We Keep Your Data

Data Type Retention Period
Order and payment records 7 years (UK legal requirement)
Competition entry data 12 months after the draw date
Email marketing consent Until you unsubscribe
Website analytics 26 months (standard)

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate information
  • Delete your data (where we are not legally required to keep it)
  • Restrict how we process your data
  • Object to us processing your data for marketing purposes
  • Withdraw consent at any time for any consent-based processing
  • Data portability — receive your data in a machine-readable format

To exercise any of these rights, please contact us at [YOUR EMAIL ADDRESS]. We will respond within 30 days.

Marketing Emails

If you have opted in to receive marketing emails from us, we will send you updates about new competitions and prizes. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Security

We take the security of your personal data seriously. Our website uses SSL encryption (the padlock in your browser), and we use reputable third-party payment processors who are PCI-DSS compliant. We do not store your full card details.

Children

Our competitions are open to adults aged 18 and over only. We do not knowingly collect data from anyone under the age of 18. If you believe a child has provided us with their personal data, please contact us and we will delete it promptly.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The date at the top of this page will always show when it was last updated. We recommend checking back periodically.

How to Complain

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO):

We would appreciate the chance to address your concerns first, so please contact us before going to the ICO.

Ginger Strike Competitions — https://gingerscrown.com/